Zero Time : providing instant customer value--every time, all the time / Raymond Yeh, Keri Pearlson, George Kozmetsky.
Materyal türü:
MetinDil: İngilizce Yayın ayrıntıları:New York : Wiley, c2000.Tanım: xiv, 270 p. : ill. ; 24 cmISBN: - 0471382450
- HF5415.5
| Materyal türü | Geçerli Kütüphane | Yer numarası | Durum | Barkod | |
|---|---|---|---|---|---|
| Book | NEU Grand Library General Collection | HF5415.5 .Y45 2000 (Rafa gözat(Aşağıda açılır)) | Kullanılabilir | 4968612889 |
Includes bibliographical references (p. 257-264) and index.
Ch. 1. Crossing the Chasm -- Ch. 2. The Quest -- Ch. 3. Closing Value Gaps: Instant Value Alignment -- Ch. 4. FedEx: An Instant Value Alignment Company -- Ch. 5. Closing Learning Gaps: Instant Learning -- Ch. 6. Dell Computer Corporation: An Instant Learning Company -- Ch. 7. Closing Management Gaps: Instant Adaptation -- Ch. 8. General Electric: An Instant Adaptation Company -- Ch. 9. Closing Process Gaps: Instant Execution -- Ch. 10. Progressive Insurance: An Instant Execution Company -- Ch. 11. Closing Inclusion Gaps: Instant Involvement -- Ch. 12. Cisco Systems' Extended Enterprise: An Instant Involvement Company -- Ch. 13. It's about Time.
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