| 000 | naa a22 7ar4500 | ||
|---|---|---|---|
| 001 | 58122 | ||
| 008 | 051129| d | ||
| 020 | _a0671747959 | ||
| 040 | _aNEU | ||
| 041 | _aeng | ||
| 050 | _aHF5415.5 | ||
| 100 |
_9193243 _aSewell, Carl. |
||
| 245 | 1 | 0 |
_aCustomers for life : _bhow to turn that one-time buyer into a lifetime customer / _cby Carl Sewell and Paul B. Brown. |
| 260 |
_aNew York, NY : _bPocket Books, _c1991. |
||
| 300 |
_axvii, 175 p. : _bill. ; _c21 cm. |
||
| 650 |
_aCustomer services _9376989 |
||
| 650 |
_aAutomobile industry and trade _xCustomer services _zUnited States _9193090 |
||
| 650 |
_aAutomobile dealers _zUnited States _9193091 |
||
| 700 | 1 |
_9193093 _aBrown, Paul Burton, _d1942- |
|
| 942 |
_kHF00054155S491991 _9000001 _cBOOK |
||
| 999 | _c47502 | ||